With over 240 billion dollars in sales and operations in ten countries around the world, Wal-Mart is a success story like no other. What can everyone in business learn from the company's success? How can business leaders use these lessons effectively? What I Learned from Sam Walton will answer these questions and more? As a former Wal-Mart, Bergdahl has had the opportunity to see the Wal-Mart executive team in action. He also had the chance to work directly with Sam Walton. This unique perspective provides him with a treasure trove of great lessons and stories from behind the scenes. Within the book, readers will learn the acronym P.O.C.K.E.T.S. which forms the framework of Wal-Mart's strategy and the proper strategy for competitive success: P - Price, O - Operations, C - Culture, K - Key Item Promotion, E - Expenses, T - Talent, S - Service
Table of Contents:
Foreword
Preface
Acknowledgments
Introduction: Picking Wal-Mart's Pockets-Strategies and Tactics I Learned From Sam Walton
- Chapter 1: Pricing Strategies and Tactics
- Chapter 2: Operational Strategies and Tactics
- Chapter 3: Cultural Strategies and Tactics
- Chapter 4: Key Item/Product Strategies and Tactics
- Chapter 5: Expense Control Strategies and Tactics
- Chapter 6: Talent Strategies and Tactics
- Chapter 7: Service Strategies and Tactics
Conclusion
Appendix: Competitive Business Strategies and Tactics Self-Assessment to Help You Evaluate Your Ability to Compete and Survive Against Wal-Mart